Oceanside Auto Repair

5

I've been coming to Mastertech several years, since I first found them through AAA's approved auto repair facility list. They have far exceeded my expectations. Their professionalism, courtesy, integrity, skill, and prices have kept me coming back faithfully. I have peace of mind knowing that I can trust that they will give me fair prices and their best work. They've shopped around for used parts when my budget and the situation warranted it. They've even gone so far as to tell me when a needed repair was something they believed could have been the result of an error on their part and fixed it for free.

4

It was outstanding work.

5

I had an electrical issue with my 2012 Toyota Tacoma that my local Toyota dealer quoted me $4000 to fix. After getting that quote and having a minor heart attack, I read a bunch of Google reviews to find a reputable shop that could fix my truck. I spoke to Nate at Master Tech and he arranged for the shop to check it out. I was initially skeptical for a smaller shop to work on my new truck but Nate explained that the mechanic assigned to my truck (Lou) was the best electrical guy in N. San Diego to deal with unique electrical issues. My estimate was fair and the work was done within two days due to waiting on parts. I can’t thank Nate, Lou, and MasterTech enough for saving me so much money on this repair. My total savings was $3740 compared to my quote from the Toyota dealer. I highly recommend MasterTech!

5

We had a great experience here. Nate was very friendly and gave us frequent updates. They also did not do un-needed work, which we certainly appreciated.

5

Totally satisfied.

5

Nate was extremely helpful and really worked with me to keep my repair costs within my budget. Everyone was courteous and professional.

5

I came in for an issue with my oil pan bolt that was over-tightened and subsequently stripped the threads. I was helped by Nate. He thoroughly explained everything to me and what possible things might need to happen (re-tap vs new oil pan). They were able to salvage the oil pan and had my truck ready to go in under two hours (exactly what they estimated it would be). Very nice people. Very fair. Very honest. I'll be coming back here.

Your support means a lot to us, Michael. We appreciate you taking the time to share this recommendation for us back in 2013. It's great to hear Nate took good care of you and by the time you left our shop your truck was running as good as new. Hopefully you won't need our help again for a while, but if you hit any bumps in the road, give us a dial. Best, Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

Great service from Brynn and George!

2

I felt obligated to write a review for the experience we had earlier with Mastertech. When we had a small part break, (that I know only costs about $200 in parts and less than $150 in labor to repair) and received a quote from them for $800, I nearly flipped. Not to mention that they did a ridiculous $170 "assessment" (which I have never paid that much for), which they tried to use to justify the insane quote. I immediately called around local shops and part stores to price compare and I was right - no one (NOT ONE REPAIR SHOP) quoted me higher than $500, most were charging only $400, depending on the quality of the part. When I confronted them about it, they said they give those rates since they operate with AAA and that is their discount - no concern or effort to explain or price match. When I asked for them to explain the difference from $400-800, they tried to say we needed to replace 3 other parts for the "warranty to stand", which is completely untrue and half of which come already with the part!! NOT a place we would ever trust to give a fair quote, and definitely somewhere we will never go again.

Although we never had the opportunity to meet you in our facility, we aim to give the fairest quote, so we're disappointed that we didn't meet your expectations. We're AAA approved and StarCertified, which means your car is receiving the very best technical work and high-quality parts. Our rates reflect this level of service, but we apologize if this wasn't effectively and clearly communicated to you. We always want you to understand exactly what you are paying for, and if you give us an opportunity, we would love to prove that to you. -Rick and Lou, Co-Owners

- Mastertech Automotive Experts
5

I recommend Mastertech to family and friends

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